Privacy Policy
Last updated: August 7, 2025
1. Introduction
Welcome to PachiPoints ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gamification platform and services.
2. Information We Collect
Personal Information
We collect personal information that you provide to us, including but not limited to:
- Name and contact information (email address, phone number)
- Account credentials (username and password)
- Business information (company name, role, industry)
- Payment and billing information
- Communications you send to us
Usage Information
We automatically collect certain information when you use our services:
- Device and browser information
- IP address and location data
- Usage patterns and preferences
- Campaign performance metrics
- Customer engagement data
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information and updates
- Respond to your comments and questions
- Analyze usage patterns and optimize user experience
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf
- Business Partners: With integration partners like Shopify, with your consent
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: With your explicit consent for other purposes
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, regular security audits, and restricted access to personal information.
6. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Opt-out of marketing communications
- Restriction: Request restriction of processing
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
PachiPoints
Email: privacy@pachipoints.com
Website: https://pachipoints.com